Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Connect Degraded Performance
90 days ago
99.94 % uptime
Today
Automations Operational
90 days ago
99.94 % uptime
Today
Deployments Degraded Performance
90 days ago
99.69 % uptime
Today
Device Scans Operational
90 days ago
99.98 % uptime
Today
Package Library Operational
90 days ago
99.96 % uptime
Today
Remote Desktop Operational
90 days ago
99.98 % uptime
Today
Reports Operational
90 days ago
99.98 % uptime
Today
Vulnerability Management Operational
90 days ago
99.97 % uptime
Today
Web Admin Operational
90 days ago
99.96 % uptime
Today
PDQ Connect Agent ? Operational
90 days ago
100.0 % uptime
Today
Deploy & Inventory Package Library Operational
90 days ago
100.0 % uptime
Today
SimpleMDM Operational
90 days ago
99.91 % uptime
Today
App Licensing and Distribution Operational
90 days ago
99.89 % uptime
Today
App Upload Processing Operational
90 days ago
99.9 % uptime
Today
Configuration Profile Distribution Operational
90 days ago
99.91 % uptime
Today
Apple Business Manager Device Assignment Sync (DEP) Operational
90 days ago
99.95 % uptime
Today
SmartDeploy Operational
90 days ago
99.99 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
www.pdq.com ? Operational
90 days ago
100.0 % uptime
Today
simplemdm.com ? Operational
90 days ago
100.0 % uptime
Today
www.smartdeploy.com ? Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Auth ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance - Connect, Detect, Auth, and Billing Portal Apr 2, 2025 20:00 - Apr 3, 2025 00:00 MDT

We will be performing scheduled maintenance on April 2, 2025 at 8:00 pm MDT. We expect maintenance to be completed at or before midnight MDT.

During this timeframe, Connect will be unavailable. Device check-ins and automations will also be unavailable.
PDQ Detect, Auth, and Billing Portal will also be unavailable.

If you have any questions, please let us know at support@pdq.com
Posted on Mar 25, 2025 - 13:27 MDT
Apr 2, 2025
Connect Staged Deployments - Service Degraded
Resolved - This incident has been resolved, and deployments have returned to normal.
Apr 2, 14:09 MDT
Monitoring - We noticed a delay in deployments starting at 12:00. A fix has been implemented, and we are monitoring the results.
Apr 2, 13:26 MDT
SmartDeploy: Site and API Outage
Resolved - We are currently investigating this issue.
Apr 2, 10:30 MDT
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
SmartDeploy: API Outage
Resolved - This incident has been resolved.
Mar 25, 15:02 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 14:45 MDT
SimpleMDM service degradation - intermittent slow performance
Resolved - SimpleMDM experienced intermittent slow performance leading to delays in delivery of MDM commands, configuration profiles, & apps. This behavior began around 5:00 am EDT and lasted until about 8:00 am EDT.
Mar 25, 07:19 MDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
SimpleMDM degraded service - increase in Cloudflare errors
Resolved - This incident has been resolved
Mar 21, 17:40 MDT
Monitoring - We are experiencing issues related to our upstream service provider Cloudflare. This is impacting app uploads and some configuration profile distribution. Cloudflare has indicated they are currently implementing a fix.
Mar 21, 16:51 MDT
Mar 20, 2025

No incidents reported.

Mar 19, 2025
Connect: Some devices managed by PDQ Connect are running at 100% CPU
Resolved - This incident has been resolved.
Mar 19, 12:20 MDT
Monitoring - A fix has been implemented and things seem to have returned to normal behavior for devices. We're currently running some additional checks and monitoring the results.
Mar 19, 08:37 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 08:29 MDT
Investigating - We have received multiple reports indicating that some devices running the PDQ Connect agent are reaching 100% CPU utilization. We're actively investigating this issue to determine cause and impact.
Mar 19, 07:00 MDT
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