All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect Operational
90 days ago
99.86 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Deployments Operational
90 days ago
98.96 % uptime
Today
Device Scans Operational
90 days ago
99.92 % uptime
Today
Package Library Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Operational
90 days ago
99.95 % uptime
Today
Reports Operational
90 days ago
99.98 % uptime
Today
Vulnerability Management Operational
90 days ago
100.0 % uptime
Today
Web Admin Operational
90 days ago
99.93 % uptime
Today
PDQ Connect Agent ? Operational
90 days ago
100.0 % uptime
Today
Deploy & Inventory Package Library Operational
90 days ago
100.0 % uptime
Today
SimpleMDM Operational
90 days ago
99.96 % uptime
Today
App Licensing and Distribution Operational
90 days ago
99.95 % uptime
Today
App Upload Processing Operational
90 days ago
99.95 % uptime
Today
Configuration Profile Distribution Operational
90 days ago
99.95 % uptime
Today
Apple Business Manager Device Assignment Sync (DEP) Operational
90 days ago
100.0 % uptime
Today
SmartDeploy Operational
90 days ago
99.99 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
www.pdq.com ? Operational
90 days ago
100.0 % uptime
Today
simplemdm.com ? Operational
90 days ago
100.0 % uptime
Today
www.smartdeploy.com ? Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Auth ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025

No incidents reported today.

Jun 9, 2025
Connect Errors with Deployments View
Resolved - This incident has been resolved.
Jun 9, 14:11 EDT
Update - We are continuing to monitor for any further issues.
Jun 9, 12:27 EDT
Update - We are continuing to monitor for any further issues.
Jun 9, 12:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 12:19 EDT
Investigating - We are continuing to see reports of this issue so we are investigating other fixes.
Jun 9, 09:57 EDT
Monitoring - We have turned on a notification to inform users to reload the application. A subset of users may need to additionally clear site data to resolve the issue, even after reloading. We are continuing to monitor this issue.
Jun 6, 16:58 EDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Connect Errors with Deployments view
Resolved - This incident has been resolved.
Jun 6, 11:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 6, 10:12 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 6, 09:23 EDT
Investigating - We are currently investigating this issue.
Jun 6, 09:07 EDT
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
Connect Groups sometimes erroring
Resolved - This incident has been resolved.
Jun 3, 17:27 EDT
Update - We are continuing to investigate this issue.
Jun 3, 15:50 EDT
Investigating - We are currently investigating this issue.
Jun 3, 15:50 EDT
Connect Staged Deployments have a degraded service
Resolved - This incident has been resolved.
Jun 3, 15:48 EDT
Update - We are continuing to monitor for any further issues.
Jun 3, 15:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 14:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 3, 14:02 EDT
Investigating - We are currently investigating this issue.
Jun 3, 13:36 EDT
Jun 2, 2025
Connect Deployments are delayed or not processing
Resolved - This incident has been resolved.
Jun 2, 20:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 19:59 EDT
Update - We are continuing to work on a fix for this issue.
Jun 2, 19:35 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 2, 19:35 EDT
Investigating - We are experiencing delays in deployments, device scans, and some remote desktop sessions. We are investigating the issue now.
Jun 2, 17:55 EDT
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Planned Maintenance - PDQ auth
Completed - The scheduled maintenance has been completed.
May 28, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:00 EDT
Scheduled - We will be performing scheduled maintenance on Wednesday, May 28, at 8:00 pm MDT. We expect maintenance to be completed at or before 9:00 pm MDT.

During this timeframe, PDQ auth, including accepting invite emails and logging in with an email code, will be unavailable. Products should otherwise be unaffected.

If you have any questions, please let us know at support@pdq.com
May 22, 14:07 EDT
May 27, 2025
Some deployments are slowed or stuck
Resolved - The deployment issue has been resolved.
May 27, 10:01 EDT
Monitoring - The fix has been deployed. We are currently monitoring the issue through tomorrow morning.
May 26, 21:17 EDT
Identified - We identified a possible fix and are deploying it ASAP.
May 26, 20:08 EDT
Investigating - We are investigating an issue where some deployments are stuck in a queue and may take longer than usual. It's unclear yet how long these deployments will take.
May 26, 19:29 EDT
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