Customers unable to log into Connect when starting a trial
Incident Report for PDQ
Resolved
This incident has been resolved.
Posted Sep 30, 2024 - 15:15 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2024 - 10:42 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 30, 2024 - 10:37 MDT
Investigating
Customers who begin a Connect trial and then attempt to log in are being met with an 'Internal Server Error' message. The team is currently investigating.
Posted Sep 30, 2024 - 10:22 MDT
This incident affected: Connect (Web Admin).
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