All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect Operational
90 days ago
99.94 % uptime
Today
Automations Operational
90 days ago
99.94 % uptime
Today
Deployments Operational
90 days ago
99.71 % uptime
Today
Device Scans Operational
90 days ago
99.98 % uptime
Today
Package Library Operational
90 days ago
99.96 % uptime
Today
Remote Desktop Operational
90 days ago
99.98 % uptime
Today
Reports Operational
90 days ago
99.98 % uptime
Today
Vulnerability Management Operational
90 days ago
99.97 % uptime
Today
Web Admin Operational
90 days ago
99.96 % uptime
Today
PDQ Connect Agent ? Operational
90 days ago
100.0 % uptime
Today
Deploy & Inventory Package Library Operational
90 days ago
100.0 % uptime
Today
SimpleMDM Operational
90 days ago
99.94 % uptime
Today
App Licensing and Distribution Operational
90 days ago
99.93 % uptime
Today
App Upload Processing Operational
90 days ago
99.94 % uptime
Today
Configuration Profile Distribution Operational
90 days ago
99.95 % uptime
Today
Apple Business Manager Device Assignment Sync (DEP) Operational
90 days ago
99.95 % uptime
Today
SmartDeploy Operational
90 days ago
100.0 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
www.pdq.com ? Operational
90 days ago
100.0 % uptime
Today
simplemdm.com ? Operational
90 days ago
100.0 % uptime
Today
www.smartdeploy.com ? Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Auth ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 19, 2025
Connect: Some devices managed by PDQ Connect are running at 100% CPU
Resolved - This incident has been resolved.
Mar 19, 12:20 MDT
Monitoring - A fix has been implemented and things seem to have returned to normal behavior for devices. We're currently running some additional checks and monitoring the results.
Mar 19, 08:37 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 08:29 MDT
Investigating - We have received multiple reports indicating that some devices running the PDQ Connect agent are reaching 100% CPU utilization. We're actively investigating this issue to determine cause and impact.
Mar 19, 07:00 MDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025
Connect Deployments not updating statues properly
Resolved - This incident has been resolved.
Mar 17, 15:30 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 11:29 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 17, 10:25 MDT
Investigating - We are currently investigating the issue
Mar 17, 08:50 MDT
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Some devices may show as offline
Resolved - This incident has been resolved.
Mar 13, 17:39 MDT
Monitoring - A recent issue caused some devices to show as offline. We expect them to come back online soon and will be monitoring.
Mar 13, 17:08 MDT
Mar 12, 2025
Planned Maintenance for PDQ Connect & PDQ Detect
Completed - The scheduled maintenance has been completed.
Mar 12, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:00 MDT
Scheduled - We will be performing scheduled maintenance on Wednesday, March 12 at 8:00 pm MDT. We expect maintenance to be completed at or before 9:00 pm MDT.

During this timeframe, Vulnerability Management in PDQ Connect will be unavailable. Device check-ins and automations will also be unavailable.

PDQ Detect will also be unavailable during this timeframe.

If you have any questions, please let us know at support@pdq.com
Mar 6, 16:36 MST
PDQ Connect - Intermitment Outage
Resolved - A new package was created for Edge, which had a lot of customers subscribed and created a lot of messages within our system that caused some intermittent outages for customers, we've adjusted the system to account for message influx and away from systems that may impact customers.
Mar 12, 10:36 MDT
Mar 11, 2025

No incidents reported.

Mar 10, 2025
Connect: Results of deployments may be delayed
Resolved - This incident has been resolved.
Mar 10, 12:50 MDT
Monitoring - A fix has been implemented, and we are actively monitoring the queue. Jobs are continuing to process and catch up.
Mar 10, 12:40 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 10, 12:31 MDT
Investigating - We are currently investigating this issue.
Mar 10, 12:16 MDT
Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

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