All Systems Operational

Connect Operational
90 days ago
99.89 % uptime
Today
Automations Operational
90 days ago
99.54 % uptime
Today
Deployments Operational
90 days ago
99.97 % uptime
Today
Device Scans Operational
90 days ago
99.7 % uptime
Today
Package Library Operational
90 days ago
99.97 % uptime
Today
Remote Desktop Operational
90 days ago
99.97 % uptime
Today
Reports Operational
90 days ago
99.93 % uptime
Today
Vulnerability Management Operational
90 days ago
99.97 % uptime
Today
Web Admin Operational
90 days ago
99.97 % uptime
Today
PDQ Connect Agent Operational
90 days ago
99.98 % uptime
Today
Deploy & Inventory Package Library Operational
90 days ago
100.0 % uptime
Today
SimpleMDM Operational
90 days ago
99.81 % uptime
Today
App Licensing and Distribution Operational
90 days ago
99.88 % uptime
Today
App Upload Processing Operational
90 days ago
99.88 % uptime
Today
Configuration Profile Distribution Operational
90 days ago
99.88 % uptime
Today
Apple Business Manager Device Assignment Sync (DEP) Operational
90 days ago
99.59 % uptime
Today
SmartDeploy Operational
90 days ago
98.86 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
www.pdq.com Operational
90 days ago
100.0 % uptime
Today
simplemdm.com Operational
90 days ago
100.0 % uptime
Today
www.smartdeploy.com Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Auth Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Unplanned Connect Maintenance Apr 16, 2026 22:00-23:00 EDT

We will be performing unplanned Connect maintenance on April 16, 2026 at 10:00 pm EST, lasting for approximately 1 hour. During this time, there may be brief downtime or service degradation.

If you have any questions, please let us know at support@pdq.com

Posted on Apr 16, 2026 - 17:31 EDT
Apr 16, 2026
Resolved - This incident has been resolved.
Apr 16, 14:18 EDT
Update - A fix has been implemented and we are monitoring the results.
Apr 16, 13:29 EDT
Monitoring - A fix has been implemented. The web console is now working. We're monitoring the system for some time before calling this fully resolved.
Apr 16, 13:28 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 13:23 EDT
Investigating - We are currently investigating this issue.
Apr 16, 12:59 EDT
Completed - The scheduled maintenance has been completed.
Apr 16, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 EDT
Scheduled - We will be performing scheduled maintenance for Connect on April 15, 2026 at 10:00 pm EDT.

During this time, there will be a brief interruption of service.

We expect maintenance to be completed by or before April 16, 12:00 am EDT.

Apr 2, 11:31 EDT
Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Resolved - All delays have now caught up and group counts are up to date.
Apr 9, 17:00 EDT
Investigating - After monitoring the implemented fix we determined the issue is still occurring and are back to investigating the issue. Group count updates are delayed.
Apr 9, 15:39 EDT
Monitoring - A fix has been implemented. Group recounts are still behind, but catching up. We are monitoring the fix to make sure the groups continue to update counts.
Apr 9, 15:16 EDT
Update - We are continuing to investigate the issue.
Apr 9, 14:02 EDT
Investigating - We are currently investigating an issue with a delay in group count calculations. With group count delays automations triggered off groups will be delayed.
Apr 9, 13:02 EDT
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.