All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect Operational
90 days ago
99.95 % uptime
Today
Automations Operational
90 days ago
99.92 % uptime
Today
Deployments Operational
90 days ago
99.95 % uptime
Today
Device Scans Operational
90 days ago
99.73 % uptime
Today
Package Library Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Vulnerability Management Operational
90 days ago
100.0 % uptime
Today
Web Admin Operational
90 days ago
99.98 % uptime
Today
PDQ Connect Agent Operational
90 days ago
100.0 % uptime
Today
Deploy & Inventory Package Library Operational
90 days ago
100.0 % uptime
Today
SimpleMDM Operational
90 days ago
99.99 % uptime
Today
App Licensing and Distribution Operational
90 days ago
99.99 % uptime
Today
App Upload Processing Operational
90 days ago
99.99 % uptime
Today
Configuration Profile Distribution Operational
90 days ago
99.99 % uptime
Today
Apple Business Manager Device Assignment Sync (DEP) Operational
90 days ago
99.99 % uptime
Today
SmartDeploy Operational
90 days ago
100.0 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.88 % uptime
Today
www.pdq.com Operational
90 days ago
99.65 % uptime
Today
simplemdm.com Operational
90 days ago
100.0 % uptime
Today
www.smartdeploy.com Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Auth Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Connect Incident - Delayed Vulnerability Updates
Resolved - This incident has been resolved.
Aug 6, 12:46 EDT
Monitoring - Vulnerability updates are periodically taking longer than expected to appear due to an unusually high volume of software vendor releases. This may lead to delays when scanning for vulnerabilities or rescanning post vulnerability remediation.

We are actively monitoring the delay and working to improve processing times.
Aug 4, 17:26 EDT

Aug 5, 2026

SimpleMDM system outage
Resolved - This incident has been resolved.
Aug 5, 10:53 EDT
Investigating - We are currently investigating this issue.
Aug 5, 10:44 EDT

Aug 4, 2026

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

SimpleMDM - Slow down and issues with Device Enrollments
Resolved - This incident has been resolved.
Jul 30, 13:10 EDT
Investigating - We are currently investigating this issue.
Jul 30, 12:11 EDT

Jul 29, 2026

Connect Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 29, 23:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 22:00 EDT
Scheduled - We will be performing scheduled Connect maintenance on **Wednesday, July 29, from 10:00 PM ET through 12:00 AM ET on Thursday, July 30** (up to 2 hours).

During this maintenance, the Connect application, features and services may be intermittently unavailable or delayed. We appreciate your patience and will update this page with any changes.

If you have any questions or concerns, please let us know at support@pdq.com
Jul 27, 16:38 EDT

Jul 28, 2026

Connect Incident - Delayed processing of device scans, and vulnerabilities
Resolved - All device scans have caught up and are up to date.
Jul 28, 23:34 EDT
Monitoring - Fix has been implemented and we are monitoring the results.
Jul 28, 21:52 EDT
Update - We are continuing to work on a fix for the issue. We see most items are no longer delayed. Vulnerability scans remain delayed.
Jul 28, 21:26 EDT
Identified - Most items have been resolved. Group counts, and vulnerability scans are still processing.
Jul 28, 16:30 EDT
Update - We are continuing to investigate the issue with delayed scans.
Jul 28, 13:47 EDT
Update - We are continuing to investigate this delay in scans.
Jul 28, 11:42 EDT
Investigating - We are current investigating the delayed processing of device scans. With scans behind it is causing delays in group updates, automations, reports, and vulnerability updates.
Jul 28, 10:11 EDT

Jul 27, 2026

Delay in group count updates
Resolved - This incident has been resolved.
Jul 27, 19:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results
Jul 27, 19:09 EDT
Investigating - Except a delay in group recalculations. Features that rely on group counts such as automations will also be delayed while waiting for updates.
Jul 27, 18:15 EDT
Users unable to signup for trials
Resolved - Users were unable to sign up for new trial accounts through the homepage.
Jul 27, 10:41 EDT

Jul 26, 2026

No incidents reported.

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