All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect Operational
90 days ago
99.95 % uptime
Today
Automations Operational
90 days ago
99.92 % uptime
Today
Deployments Operational
90 days ago
99.95 % uptime
Today
Device Scans Operational
90 days ago
99.73 % uptime
Today
Package Library Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Operational
90 days ago
99.96 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Vulnerability Management Operational
90 days ago
100.0 % uptime
Today
Web Admin Operational
90 days ago
99.98 % uptime
Today
PDQ Connect Agent Operational
90 days ago
100.0 % uptime
Today
Device Groups Operational
90 days ago
100.0 % uptime
Today
Deploy & Inventory Package Library Operational
90 days ago
100.0 % uptime
Today
SimpleMDM Operational
90 days ago
99.99 % uptime
Today
App Licensing and Distribution Operational
90 days ago
99.99 % uptime
Today
App Upload Processing Operational
90 days ago
99.99 % uptime
Today
Configuration Profile Distribution Operational
90 days ago
99.99 % uptime
Today
Apple Business Manager Device Assignment Sync (DEP) Operational
90 days ago
99.99 % uptime
Today
SmartDeploy Operational
90 days ago
100.0 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.88 % uptime
Today
www.pdq.com Operational
90 days ago
99.65 % uptime
Today
simplemdm.com Operational
90 days ago
100.0 % uptime
Today
www.smartdeploy.com Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Detect Operational
90 days ago
100.0 % uptime
Today
Auth Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 31, 2026

No incidents reported today.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Connect: Ctrl + Alt + Del is not working in Remote Desktop
Resolved - If "Secure Attention Sequence" is enabled in Group Policy, it must be set to "Ease of Access applications" in order for Connect to simulate "Ctrl + Alt + Del"
Aug 27, 21:08 EDT
Investigating - We are currently investigating this issue.
Aug 27, 19:15 EDT
Aug 26, 2026
Connect: Unable to install remote desktop agent
Resolved - This incident has been resolved.
Aug 26, 10:56 EDT
Investigating - We are currently investigating this issue.
Aug 26, 10:36 EDT
Aug 25, 2026
Connect: Device scan and package deployment processing delays
Resolved - This incident has been resolved.
Aug 25, 22:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 19:41 EDT
Investigating - We are currently experiencing delays processing device scans and package deployments.

We're actively working to diagnose and fix the issue.

Thank you for your patience.
Aug 25, 18:35 EDT
Aug 24, 2026
Connect: Group membership calculation delay & Scan data processing delay
Resolved - This incident has been resolved.
Aug 24, 16:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 24, 15:55 EDT
Update - All device group related work is caught up.

We've identified a few ways to increase throughput for scan data processing and are actively working on them.
Aug 24, 13:48 EDT
Identified - The queues are draining and the backlog is clearing. We're actively looking for ways to speed up recovery.
Aug 24, 12:55 EDT
Update - We're investigating delays affecting two areas of PDQ Connect. Device group membership changes are taking longer than usual to apply, and data from completed device scans is appearing in the console with a delay. Scans are still running and no data is being lost, results are queued and will appear as processing catches up.
Aug 24, 12:13 EDT
Investigating - We are currently investigating this issue.
Aug 24, 12:01 EDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026
Connect Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 01:27 EDT
Update - We have extended the maintenance period to 4 hours. We expect to finish by 2:00 AM ET on Tuesday, Aug 18
Aug 18, 00:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 22:00 EDT
Scheduled - We will be performing scheduled Connect maintenance on **Monday, Aug 17, at 10:00 PM ET through 1:00 AM ET on Tuesday, Aug 18** (up to 3 hours)

During this maintenance, the Connect application, features and services may be periodically unavailable or delayed.

We appreciate your patience and will update this page with any changes. If you have any questions or concerns, please let us know at support@pdq.com
Aug 11, 18:35 EDT
Aug 17, 2026
← Incident History Powered by Atlassian Statuspage