SimpleMDM degraded service - increase in Cloudflare errors

Incident Report for PDQ

Resolved

This incident has been resolved.
Posted Jan 31, 2025 - 12:52 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 31, 2025 - 11:03 EST

Investigating

We're experiencing an elevated level of Cloudflare errors, causing degraded service through SimpleMDM. The team is currently investigating.
Posted Jan 31, 2025 - 10:11 EST
This incident affected: SimpleMDM (App Licensing and Distribution, App Upload Processing, Configuration Profile Distribution, Apple Business Manager Device Assignment Sync (DEP)).