Connect: Devices are being reported as offline after being manually verified as online

Incident Report for PDQ

Resolved

This incident has been resolved.
Posted Jan 22, 2025 - 11:42 EST

Monitoring

Devices are stabilizing and we are monitoring.
Posted Jan 22, 2025 - 11:07 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2025 - 11:00 EST
This incident affected: Connect (Device Scans, PDQ Connect Agent).