SimpleMDM degraded service with Profiles and Apps

Incident Report for PDQ

Resolved

This incident has been resolved.
Posted Feb 06, 2025 - 04:24 EST

Monitoring

We are observing improvement in service performance and will continue to monitor
Posted Feb 06, 2025 - 04:18 EST

Investigating

An upstream provider is having an outage, preventing serving of some profile, app and media assets
Posted Feb 06, 2025 - 03:47 EST
This incident affected: SimpleMDM (App Licensing and Distribution, App Upload Processing, Configuration Profile Distribution).