Connect: Devices showing offline when online

Incident Report for PDQ

Resolved

This issue is now resolved.
Posted Jun 04, 2024 - 14:27 EDT

Monitoring

We have identified the issue and applied a fix. We’re currently monitoring to ensure service is restored.
Posted Jun 04, 2024 - 14:20 EDT

Identified

We have identified the issue and applied a fix. We’re currently monitoring to ensure service is restored.
Posted Jun 04, 2024 - 14:18 EDT

Investigating

Connect is currently unavailable for some customers. Our team is working on resolving the issue.
Posted Jun 04, 2024 - 14:15 EDT
This incident affected: Connect (Deployments).
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