Connect and other endpoints hosted in PDQ infrastructure experiencing intermittent slowness

Incident Report for PDQ

Resolved

This incident has been resolved.

Posted Apr 11, 2024 - 15:29 MDT

Monitoring

We have identified the issue and applied a fix. We’re currently monitoring to ensure service is restored.

Posted Apr 11, 2024 - 11:51 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 11, 2024 - 11:43 MDT

Investigating

Connect and possibly other applications and websites in the PDQ infrastructure are currently unavailable for some customers.
Our team is working on resolving the issue.

Posted Apr 11, 2024 - 11:13 MDT

This incident affected: Websites (www.pdq.com) and Connect (Web Admin).